Key Responsibilities:
Handle inbound and outbound customer inquiries in a professional and timely manner.
Provide accurate information about products, services, policies, and promotions.
Resolve customer complaints and escalate complex issues when necessary.
Process orders, returns, refunds, and account updates as needed.
Maintain detailed records of customer interactions using CRM software.
Follow company guidelines to ensure high customer satisfaction.
Collaborate with other departments to improve customer experience.
Meet performance targets such as response time, resolution time, and customer satisfaction ratings.
Any Nationality can apply
You may forward your CV on WhatsApp to +971542765817
