We are seeking a friendly, professional, and solution-oriented Customer Service Representative to join our team. The ideal candidate will be the first point of contact for customers, ensuring a high level of service and customer satisfaction.
Key Responsibilities:
Handle customer inquiries via phone, WhatsApp, email, or in-person
Provide accurate information about products, services, and policies
Resolve customer complaints or issues in a professional and timely manner
Record customer feedback and forward it to the relevant departments
Maintain a positive, empathetic, and professional attitude at all times
Keep records of customer interactions and transactions
Follow up with customers to ensure their concerns are resolved
Support sales or operational teams when needed
Requirements:
Previous customer service experience is preferred
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Basic computer skills and familiarity with customer service software
Ability to multitask and work under pressure
Polite, patient, and customer-focused attitude
Fluent in English (Arabic or other languages is a plus)
Willingness to work shifts, weekends, or holidays if required
How to Apply:
Interested applicants, please send your CV via WhatsApp to:
+971 52 583 6622
