To contribute to the Retail operations/ Retail Business Unit by carrying out the day to day duties and providing excellent customer service.
• Able to provide 100% customer satisfaction as per company standards.
• Greets customers and assists with products and services required.
• Serves customers in a prompt, friendly and courteous manner.
• Able to handle non-paying / inconvenienced customers.
• Maintains a neat and clean appearance that complies with the company dress code.
Principal Accountabilities
1. Shift Opening & Closing perfectly as per procedure.
2. Entire Forecourt Cleaning.
3. To operate Fuel Dispensers to dispense correct product & quantity as per customers request.
4. Proper handle of cash & Credit Transactions.
5. To handle NPC customers to report & provide correct NPC Document to SIC / SHIC.
6. To maintain Safety standard as per EHS & OHSAS guideline.
7. To attend Decanting by following RBU guidelines regarding decanting procedure.
8. To maintain Forecourt merchandize & Merchandize unites according to the planogram.
9. To promote promotional products.
10. Maintain personal hygiene, complete and clean uniform during duty hours.
Minimum Requirements
• Communication skills to deal with customers.
• Basic arithmetic skills to make change / prepare shift reports.
• Should have minimum high school certificate
