Key Duties & Responsibilities:
Manage daily limousine operations and ensure smooth coordination between drivers and supervisors.
Assign trips to drivers and ensure all bookings are properly received and completed.
Monitor driver performance, attendance, and duty timings.
Communicate with hotel staff, clients, and dispatch teams to confirm bookings.
Maintain trip records, duty rosters, and car schedules.
Ensure all drivers follow company rules regarding uniforms, behavior, and trip procedures.
Handle customer inquiries, complaints, and feedback professionally.
Report daily operations updates to management.
Support in vehicle allocation, maintenance scheduling, and replacement arrangements.
Prepare daily activity and performance reports.
Requirements:
Minimum 2 years of experience in limousine or transportation coordination.
Strong communication skills (English required, Arabic advantage).
Knowledge of Dubai routes and RTA regulations.
Able to work in shifts and handle pressure during peak hours.
Proficient in Excel, WhatsApp coordination, and basic system operations (Cabman or similar).
