About Us:
Fifteen Makeup & Beauty is a growing beauty company specializing in high-quality false lashes, false nails, cosmetics, skincare, and haircare. We are committed to delivering innovative beauty solutions and exceptional customer experience across all our brands. We are looking for an organized, proactive, and professional Office Admin / Receptionist to join our team.
Job Summary:
The Office Admin / Receptionist will be responsible for managing daily office operations, supporting admin tasks, and providing a welcoming and efficient reception service. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced beauty environment. The candidate will also handle B2C order processing and coordination with clients and couriers.
Key Responsibilities
Reception & Front Desk:
- Greet and assist visitors, clients, and partners in a professional manner.
-Answer and route phone calls, WhatsApp messages, and emails promptly.
-Maintain a tidy and organized reception and office area.
Administrative Support:
-Handle daily office tasks such as filing, printing, data entry, scanning, and document preparation.
-Manage incoming and outgoing mail, deliveries, and courier arrangements.
-Assist with inventory tracking for office supplies and coordinate purchasing when needed.
-Support HR/admin tasks such as timesheets, staff attendance, and basic document processing.
Order Processing & Client Coordination:
-Process B2C online and offline orders accurately and efficiently.
-Communicate with clients regarding order updates, inquiries, and delivery schedules.
-Coordinate with couriers for pick-ups, delivery follow-ups, and tracking.
-Ensure smooth and timely delivery of all customer orders.
-Handle any order-related issues, returns, or follow-ups professionally.
Company Support:
-Assist in preparing presentations, reports, and product-related documents.
-Coordinate meetings, appointments, and schedules.
-Support the team during product launches, events, or showroom visits when required.
-Maintain confidentiality with company documents and staff records.
Qualifications:
-Proven experience as an Office Admin, Receptionist, or similar role (preferred).
-Experience in order processing or customer service is a strong advantage.
-Strong communication and interpersonal skills.
-Proficient in Microsoft Office (Word, Excel, Outlook).
-Organized, reliable, and able to multitask efficiently.
-Professional appearance and a friendly, positive attitude.
-Experience in the beauty or retail industry is a plus.
What We Offer:
-A friendly and supportive working environment.
-Opportunity to grow within a fast-expanding beauty company.
-Exposure to beauty brands and product development.
-Competitive salary and benefits.
