Key Responsibilities
Job descriptions generally include the following duties:
Administration and Coordination
• Office Management: Overseeing daily office operations, managing filing systems (physical and digital), scheduling appointments, and handling general correspondence.
• Documentation: Preparing, verifying, and managing all shipping and customs documentation, including bills of lading, packing lists, commercial invoices, and customs clearance records, ensuring compliance with international trade regulations.
• Procurement Support: Assisting with purchasing office supplies, tracking purchase orders, and coordinating with the accounts department for timely supplier payments.
• Human Resources Support (in some roles): Assisting with payroll, leave management, employee records, and onboarding processes.
• Logistics Coordination: Liaising with shipping lines, freight forwarders, and customs agents to coordinate shipments, track orders, and resolve issues such as delays or damages.
Accounts Assistant
• Accounts Payable: Processing invoices, matching them with purchase orders and receiving documents, and ensuring timely vendor payments.
• Accounts Receivable: Generating invoices for clients, monitoring un-invoiced cases, following up on outstanding payments, and resolving billing disputes.
• General Ledger and Reconciliations: Performing daily bank entries, reconciling bank statements, credit card transactions, and vendor accounts.
• Financial Reporting: Assisting in the preparation of monthly, quarterly, and annual financial statements, reports, and forecasts.